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- About Us
Welcome to Furniture Mattress Outlet!
Furniture Mattress Outlet is a regional supplier of furniture, mattresses, and home decor with access to hundreds of manufacturers. We have searched these manufacturers to bring the best product to our customers at the best prices. Being a locally owned business that supports the local community; we strive to keep our overhead low so that we can have the best prices for you.
- Return Policy
If your purchase from Furniture Mattress Outlet is defective, damaged in transit or a result of our error, you may return the item(s) for a refund or exchange within 30 days of your receipt. The item(s) must be in new condition, unused and in original packaging material. All items returned under this policy are eligible for a refund. The full purchase price will be credited to the same form of payment used in the original purchase. Return shipping costs are the responsibility of the customer (unless the merchandise is defective, damaged in transit, or a result of our error). All returns must have an RA (Return Authorization) number. You can request an RA number by e-mail to firstname.lastname@example.org. If any of the items you purchase from Furniture Mattress Outlet are defective, we will be happy to provide a replacement for you. Please e-mail us with a description of the defect to email@example.com for return instructions. Should you receive a product that appears to be damaged in-transit, please contact us immediately. Be sure to have your invoice, order number and shipment tracking number available. We will file a claim with the carrier and order an item replacement for you. Special attention is needed for products shipped by motor freight. It is important for you to inspect your shipment carefully! Any damage made to the carton or product itself, must be noted on the freight bill BEFORE the driver leaves. You can either accept the cartons as damaged or you can refuse them. If you do not note damage on the freight bill, the freight carrier may only accept partial responsibility for the merchandise. You must understand that it is your responsibility to inspect all goods before signing off on the shipment.
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